“Follow effective action with quiet reflection. From the quiet reflection will come even more effective action.” Peter Drucker
“So much of what we call management consists in making it difficult for people to work.” Peter Drucker
“Checking the results of a decision against its expectations shows executives what their strengths are, where they need to improve, and where they lack knowledge or information.” Peter Drucker
“Few companies that installed computers to reduce the employment of clerks have realized their expectations... They now need more, and more expensive clerks even though they call them 'operators' or 'programmers.'” Peter Drucker
“We can say with certainty - or 90% probability - that the new industries that are about to be born will have nothing to do with information.” Peter Drucker
“Suppliers and especially manufacturers have market power because they have information about a product or a service that the customer does not and cannot have, and does not need if he can trust the brand. This explains the profitability of brands.” Peter Drucker
“The most efficient way to produce anything is to bring together under one management as many as possible of the activities needed to turn out the product.” Peter Drucker